Effective date: January 1, 2010
JCM’s Boarding Contract
Boarding Hours and Polices
“strictly adhered to”
(504) 838-8605 (985) 809-5022
HOURS: Monday - Friday: 9:00 AM - 6:00 PM ● Saturday: 10:00 AM - 5:00 PM
● By Appointment Only ●
Closed Sunday** and Holidays
“Closed Sunday” means that the boarding facility is not open to the public for drop off, pick up, or delivery on that day. However, since we live on site, your pet is still getting the highest quality of care.
**If circumstances dictate that you must pick up your pet on Sunday, you will not only be charged for that day, but an additional charge of $100.00 will apply. **There will be no drop off’s on Sunday.
There are no exceptions for holidays.
Boarding Rates: Charges are based on a “per night” basis. Boarding rates are determined by the dogs weight.*See attached price list.* Dogs are weighted on a calibrated veterinary scale when they check in. We do offer discounts for additional pets from the same household and for long term boarding.
We do not accept pets for drop off or pick up before 9:00 AM Monday thru Friday, (10:00 AM on Saturday).
We do not accept pets for drop off or pick up after 6:00 PM Monday thru Friday, (5:00 PM on Saturday)
**If you are boarding your pet with us for the first time, you must arrive no later than 30 minutes prior to closing. This provides for adequate time to fill out our boarding contract, and allows your pet ample time to settle.
Home Pick up and Delivery: Arrangements can be made to have your pet picked up and or dropped off at your home, or pre-arranged meeting place, (Vet , groomer, etc). Pets will not be picked up or delivered unless verbal conformation is made on that day, prior to us leaving. Cost of pick up and delivery is $30.00 and up (depending on location) each way. Sunday pick up and delivery (when available) is $85.00 and up (depending on location) each way. Home pick up and delivery is generally scheduled after our Pet Boarding Facility closes for the day. Pets picked up or dropped off “after hours” will not be charged for that night.
There is no charge for pets picked up or dropped off at any of our Dog Training Class locations (Metairie, Westbank, Northshore) provided class is being held that night. If pre-arrangements have been made for pick up or drop off at class, and that class is canceled for whatever reason, and the pet is still to be picked up or dropped off, there will be a $30.00 and up charge.
A copy of your pets shot record must be current (within one year) and provided to us for our files. No pets will be admitted without a complete and current shot record.
Once given, it takes 48 hours for vaccines to become effective. Make sure your pet is vaccinated at least 2 days prior to boarding.
Vaccinations:
Dog shots required are: DHA˛LPP, Bordetella ( kennel cough), and Rabies.
Cat shots required are: FCRVP, and Rabies
Fleas and Ticks: All pets are required to have a flea treatment prior to boarding. Pets are checked for fleas and other parasites upon arrival for boarding. If pet is found to have fleas, a dose of Frontline Plus will be applied at the owner’s expense. *See attached price list.* Any pet found to have Ticks will not be boarded at this facility. If ticks are found after pet is dropped off, the pet will be brought to and boarded at either the owner’s Vet, nearest Vet clinic, or local Shelter.
Baths: Any dog boarded more than 3 days (participating in Interactive Daycare) or 5 days (private yard time) will receive a bath. Cost depends on size and coat type. *See attached price list.*
Payment: Payment is to be made in full when pet is picked up.
No pet will be released unless fees are paid in full. Dogs scheduled for home delivery (with no one home) must pre-pay for service. If you are unsure as to how long your pet will be boarded, you will be required to pre-pay for a 30 day period. Any overpayment will be promptly refunded.
Type of payment: We accept personal checks, money orders, traveler checks, bank notes, and cash. We are not able to take credit cards at this time. We do not accept third party checks. We do not accept post dated checks. There will be a $25.00 service charge on all NSF checks. ●Type of payment is at kennel owner’s discretion.●
Long Term Boarding: Clients boarding a pet 30 days or longer are required to pre-pay. Payment is to be made when pet is checked in. Any over payment will be refunded. If payment is not received on the due date, you will be notified by phone. If payment is not received 5 (five) days after due date, it will be assumed that pet has been abandoned and ownership of said pet relinquished. No further contact will be deemed necessary. At this point said pet will be surrendered to the local animal shelter.
Note:
Since this is a home based business, we ask that you respect our business hours for pick up or drop off. You, as a client, are very important - but once checked in your pet becomes top priority. A large part of the work is done before and after business hours. You may call as often as you like to check on your pet. Messages are promptly returned. However, we ask that you do not call before 9:00 AM or after 8:00 PM.
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